vibra depot

Shipping and Returns

We are confident that you will love your machine. If for any reason that you are not satisfied, return it within 7 days for a full refund*

We believe we have the highest quality whole body vibration machines available. We encourage you try any of our vibration machines in your home to see for yourself that the machines are high quality. In your home you will have the opportunity to try the machines and find out the following:

  • Is the machine physically suitable in size for you?
  • Is the machine as quiet as you expected?
  • Is the machine powerful enough for you?
  • Does the machine feel smooth to use?
  • Is the build quality as high as you expected?
  • Was the machine as simple to set up as expected?
  • Does the machine look as good as you imagined?
  • Is the machine as easy to operate as you thought it would be?

If for any reason you decide that the machine is not what you expected or is not good enough to keep, simply send it back within 7 days and we will refund you the purchase price. Please note that this offer excludes shipping charges in either direction, and is subject to a restocking fee of $175 (for items purchased less than $1200) and a restocking of $275 (for items purchased over $1200), in addition to shipping charges.

Units must be shipped back in original packaging with all parts and accessories, as originally shipped. Items returned must be in sellable condition. We will refuse any machine sent back to our warehouse that does not have a valid RMA number. Contact us to receive a new RMA number and correct address for shipment. We shall not be responsible for any shipping damage. We highly recommend that you insure the shipment. Refunds will be given in the manner that payment was received. Refunds will be processed shortly after we have had time to inspect the machine. The cost of missing items, repackaging costs and repair costs for damaged machines will be deducted from the refund.

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